Professional presence, perception, work ethic and attitude in the workplace – professionalism (2023)

Learning goals:

1. Identify and assess environmental cues in terms of professionalism, hidden rules, work ethic, and perception.
2. Define keywords related to professionalism, work ethic, perception and attitude.
3. Explain the importance of professional presence.
4. Determine how attitude affects perceptions of communication and the environment.
5. Understand how the use of technology affects how communications are interpreted and how attitudes are communicated.

perception

Check out this short video:http://www.bing.com/videos/search?q=perception+video&FORM=VIRE1#view=detail&mid=2BAD8E8EEF3DE5A7A37E2BAD8E8EEF3DE5A7A37E

And this one too:
http://www.bing.com/videos/search?q=Falsche+Wahrnehmung&Form=VQFRVP#view=detail&mid=FF0D4529AB2AAD0902B5FF0D4529AB2AAD0902B5Man chasing man... purse"SORRY, THIS VIDEO IS NO LONGER AVAILABLE"

The process of perception allows us to experience the world around us. Take a moment to think about all the things that come to your mind every day. At any time, you can see familiar objects around you, feel the contact of objects and people on your skin, smell a home-cooked meal, and hear music in your neighbor's apartment. All of these things help shape our conscious experience and allow us to interact with the people and objects around us.

In this overview of perception and the perceptual process, we learn more about how we go from recognizing stimuli in the environment to acting on that information.

What is perception?

Perception is our sensory experience of the world around us and involves both recognizing environmental stimuli and acting in response to those stimuli. Through the process of perception, we receive information about properties and elements of the environment that are essential for our survival. Perception not only creates our experience of the world around us; It enables us to act in our environment.

Perception includes all five senses; touch, see, taste, smell and taste. This includes something called proprioception, a set of senses that include the ability to detect changes in body positions and movements. It also includes the cognitive processes necessary to process information, like recognizing a friend's face or recognizing a familiar smell.

Definition

Perception is the process of using the senses to obtain information about the environment or environmental experience; an impression or understanding based on what is observed or thought.

the perception process

The perceptual process is a sequence of steps that begins with the environment and leads to our perception of a stimulus and a response to the stimulus. This process is underway, but you don't spend much time thinking about the real thing.ProceedingsThis happens when you become aware of the many stimuli that surround you at any given moment.

The process of converting the light falling on your retina into a real visual image occurs subconsciously and automatically.

The subtle changes in pressure on your skin that allow you to feel an object happen without a single thought.

The environmental stimulus

The world is full of stimuli that can attract our attention through different senses. EITHERenvironmental stimulusIt is everything in our environment that has the potential to be noticed.

This can include anything that can be seen, touched, tasted, smelled or heard. It can also involve sensations from nerve endings, such as movements of the arms and legs or changes in body position in relation to objects in the environment.

For example, imagine you go for a morning jog at your local park. As you go through your workout, there are a variety of environmental stimuli that can draw your attention. branches sway in the breeze; a man plays with his golden retriever in the grass; a car drives by with windows down and music blaring; a duck splashes in a nearby pond. All of these things represent environmental stimuli that serve as a starting point for the perceptual process.

assisted stimulus

Öcharm visitedit is the specific object in the environment that our attention is focused on. In many cases, we can focus on stimuli that are familiar to us, such as B. a friend's face in a crowd of strangers at the local coffee shop. In other cases, we are likely to pay attention to stimuli that exhibit some degree of novelty.

In our example above, let's imagine that during your morning run you turn your attention to the duck swimming in the nearby pond.

The duck represents the visited stimulus. During the next stage of the perceptual process, the visual process will progress.

The image on the retina

The accompanied stimulus is then created as an image on the retina. The first part of this process is passing light through the cornea and pupil to the lens of the eye. The cornea helps focus the light entering the eye, and the eye's iris controls the size of the pupils to determine how much light enters. The cornea and lens work together to project an inverted image onto the retina.

As you may already know, the image on the retina is backwards relative to the actual image in the environment. At this stage of the perception process, this is not very important. The image has not yet been perceived and this visual information will change even more dramatically in the next step of the process.

transmission

The image on the retina is then converted into electrical signals in a process known astransmission. This allows visual messages to be sent to the brain for interpretation.

The retina contains many photoreceptor cells. These cells contain proteins known as rods and cones. Rods are primarily used for seeing things in low light, while cones are associated with color and shape recognition in normal lighting conditions.

The rods and cones contain a molecule called retinal, which is responsible for converting light into visual signals, which are then transmitted via nerve impulses.

neural processing

The electrical signals then sufferneural processing. The path a particular signal takes depends on the type of signal (i.e. an audible signal or a visual signal).

Electrical signals travel from the receptor cells to the brain through the series of interconnected neurons found throughout the body. In our example above, the image of the duck swimming in the pond is received as light on the retina, which is then converted into an electrical signal and then processed by neurons in the visual network.

In the next step of the perceptual process, you perceive the stimuli and become aware of their presence in the environment.

perception

In the next step of the perception process, we actually perceive the stimulus object in the environment. At this point we become aware of the stimulus.

Consider our example above where we imagine you are going for a run in the park in the morning. In the perception phase you realized that there is something to see in the lake.

Now it's a thing to beconsciouslyof environmental stimuli, and quite another to become fully aware of what we perceive.

In the next step of the perception process, we classify the perceived information into meaningful categories.

recognition

Perception is not just about perceiving stimuli. It is also necessary for our brain to categorize and interpret what we are feeling. Our ability to interpret the object and make sense of it is the next step known asrecognition.

Continuing with our example, in the recognition phase of the perception process, you notice that a duck is swimming on the water.

The recognition phase is an essential part of perception as it allows us to understand the world around us. By putting objects into meaningful categories, we can understand and respond to the world around us.

action

The final step in the perception process involves some sort ofactionin response to an environmental stimulus. This can include a variety of actions such as: B. turning your head to look closer or turning to look at something else.

The action phase of perceptual development involves some type of motor action that occurs in response to perceived and recognized stimuli. This may involve a larger action, such as B. running towards a distressed person, or something as subtle as blinking in response to a cloud of dust blowing through the air.

Three things shape perception:

1. Cumulative data points
2. maps and lenses
3. expectations

Cumulative data points

how are the perceptionsConclusionsWe draw on people, places and things, a wheelbarrow full of accumulated information feeds our minds with information and stimuli that trickle through before leading to conclusions.

For example, the more closely we follow our favorite local sports team, the broader and deeper our observations and information base become. The more movies we see, the more we can help determine what makes a good script, a bad actor, a memorable soundtrack, or a great director.

Unfortunately, not all data points are based on fact. Opinions also shape perceptions. Unfortunately, the views and opinions of others can also be somewhat biased. Opinions are formed only from observations, not from facts.

maps and lenses

Our worldview is shaped by two things: our upbringing, followed by life's significant emotional events and other experiences.

Our Education for Years 0-13 gathers life experiences and influences based on family (or lack thereof), surrounding support systems and infrastructure, culture, socioeconomic status, environment, education, teachers, coaches, religion, friends, foes, and cultural expectations. . The list is long, but the way we process all of these things during our formative years projects us into who we will be when we grow up. They create “our map of the world” and provide the lens through which we view life, each other and the things happening around us.

After these formative years have shaped the way we see things, significant emotional events and experiences will change them. These are the big events, positive and negative, that make us stop, reflect and take a self-assessment. Getting married or having children is positive. Getting divorced, quitting your job, or losing a loved one can be emotionally crippling. These are the things that reshape us as we move through different stages of life.

Soon the world population will surpass seven billion, meaning we are surrounded by seven billion brilliantly unique sets of maps and lenses. These are present in each of us and must be respected as such.

Everyone is unique. There's a magic in it that's undeniably good. The difference can be seen as good or bad. Maps and lenses shape our core beliefs and need to be understood by ourselves and respected by others. Since core beliefs rarely change, arguing about them produces little except bitterness and bad feelings about not knowing. Trying to understand more and judge less can increase interpersonal effectiveness.

expectations

The individual finds what he is looking for in life. Look for the good, see the good. seek evil, see evil. Negative thoughts accelerate negative conclusions. Closed minds miss opportunities. Open-mindedness means that everything is still possible. Curiosity and exploring differences can improve results.

White - Black - Mexican - Muslim - Christian - Democrat - Republican - Rich - Poor - Homeless - Salesman - Politician - Preacher - Criminal - Man - Woman - Elderly - Teen - Baby

Remember the labels shown above. Chances are, you have a gut feeling about at least some of these labels. How did this happen? The answer to how our perceptions are formed lies in the union of two elements.

The first element to understanding how our perceptions are formed isExperience. Our parents are getting divorced. We're going to our first school dance. We're going to college. We don't go to college. We started a company. We fail in business. We're getting promoted. We have married. We trust someone. Someone is breaking our trust.

Significant life experiences are filled with emotions and thoughts that play an important role in forming our perceptions, but only make up half of the equation.

The second element in the union of perceptions is oursInformation. We are told marriage is good or we are told it is bad. We are told how to view the rich, the homeless, the preachers, and the criminals. We collected a variety of reactions, emotions, and other cues surrounding each experience. This information becomes reality, whether it is reliable information or not.

Information surrounds us. Bad experiences and bad information lead to erroneous perceptions. False perceptions lead to disorientation and separation.

Whether good or bad, our information is what we use to process our experiences and shape our perceptions. Better experiences and better information lead to better insights that lead to direction and connection.

Here is the quintessence of how our perceptions are formed.

Bad experiences and bad information lead to erroneous perceptions. Wrong perceptions lead to disorientation, separation. We lose experiences, opportunities, and relationships that could have been healthy and beneficial. And in the end, how we are perceived by others.

Bald

Our past experiences, the response of our senses, and our personal history form perceptions. Our perceptions inform how we think about a current experience. Attitudes about people, places and things are formed. Then the behavior/action occurs. Action causes outcomes and consequences, whether positive or negative, and ultimately how we are viewed by others.

Sometimes there are good ideas based on facts. There are also perceptions that are formed from what others want us to think based on their own perceptions. The good news is that perceptions are not permanent and can be changed with confidence and curiosity. Altered perceptions alter both reality and outcomes.

http://oceanpalmer.com/2011/07/perceptions-part-1-of-3-how-perceptions-are-formed/ Copyright ©2015 Ocean Palmer, Permission is required to use

Answer the following questions during your reflection process.

1. What assumptions and meanings did you ascribe to what you heard or observed?
2. What conclusions did you draw that formed a core belief that you may not have recognized?
3. What actions did you take, and what other actions could you have taken if you checked your assumptions along the way?

https://mindspring.wordpress.com/2008/01/20/inference-leiter/ ©mindspring.wordpress.com, Ashraf, by Chris Argyris, Harvard Business School, accessed 9/3/2015 - Requires permission to use.

Structure of the observer worksheet

instructions: Make at least 1 observation of someone at work when shopping, eating, or where you are a customer. Then watch a TV news show and choose a story to respond to. For the third observation, record an observation of something that occurs in your daily life... radio, television, YouTube, newspaper articles, etc.

Write what you see or hear in the right column. Write your immediate reaction or interpretation of what you see or hear in the left column.

Read your observations and interpretations later and analyze what you see in relation to thatinference ladder.

Reflect on what you have learned about yourself through this exercise. Please list at least one thing below: